Class 11 Psychology Chapter 1 What is Psychology? Notes in English

What you will learn in this chapter
  • What psychology studies: mental processes, experiences and behaviour, and how these three differ
  • Why psychology is treated as both a natural science and a social science
  • How scientific psychology differs from common-sense ideas about people
  • The schools of thought in the growth of modern psychology, the landmarks of Box 1.1 and the growth of psychology in India
  • The main branches of psychology, its links with other disciplines and its use in everyday life
mental processesexperienceovert and covert behaviourhypothetico-deductive modelstructuralismfunctionalismGestaltbehaviourismpsychoanalysishumanisticcognitiveindigenisationbranches
Exam Status Note

In the CBSE 2026-27 Class XI Psychology curriculum, the theory paper carries 70 marks and the practical carries 30 marks (a project or small study, experiments and a viva). This chapter is Unit I and carries 11 marks of the 70. Nothing in this chapter is deleted for 2026-27, so learn all of it. These notes cover the NCERT theory text.

1Introduction: Why Study Psychology?

When students are asked why they chose psychology, answers range from “to know what others are thinking” to “to know myself”, “why people dream” or “why some people help others while some fight”. Questions about human nature are very old. The Indian philosophical traditions in particular ask why people behave the way they do, why they are unhappy and what they should change to be happy.

  • Like all knowledge, psychological knowledge is meant to add to human well-being. Much of the misery in the world is caused by humans themselves, so psychologists ask, for example, what experiences turn young men into terrorists.
  • Human nature also has a bright side. Major H.P.S. Ahluwalia, paralysed below the waist after a war injury, climbed Mt. Everest. Psychology asks what drives a person to such heights.
  • Psychology also studies finer things such as consciousness, keeping attention in noise, or fans who riot even after their team wins.

What makes psychology unusual among the sciences: the processes it studies are largely internal, and humans can observe them within themselves.

the key idea of the introduction

2What is Psychology?

Any subject is hard to define, for two reasons: it keeps evolving, and the range of things it studies is too wide for one definition. This is even more true of psychology.

Learn by heartDefinition 1

Psychology (old meaning): the word comes from two Greek words, psyche meaning soul and logos meaning science or study of a subject. So psychology was once called the study of the soul or mind.

Psychology has since moved away from that focus and become a scientific discipline dealing with the processes behind human experience and behaviour. What it studies is spread over several levels, and has both biological and social bases:

Individualone person
→
Dyadictwo persons
→
Groupmany persons
→
Organisationala whole organisation

A discipline is defined by what it studies and, even more, by how (the methods) it studies it. Keeping this in mind, the book gives the formal definition:

Learn by heartDefinition 2

Psychology is defined formally as “a science which studies mental processes, experiences and behaviour in different contexts” (NCERT). It uses the methods of the biological and social sciences to collect data systematically and organises these data as knowledge.

2.1 The three key words of the definition

1

Mental processes

Thinking, solving a problem, knowing, remembering, learning, perceiving, feeling. They are states of consciousness or awareness.

2

Experiences

Subjective: only the person having them can be aware of them. They live in our awareness or consciousness.

3

Behaviour

The responses or reactions we make, or the activities we engage in. Simple or complex, short or long-lasting.

2.2 Mental processes, brain and mind

  • One level at which mental processes show up is brain activity. While we solve a maths sum, our brain activity can be seen with brain imaging techniques.
  • But brain activity and mental processes are not the same. They are interdependent and overlap, yet they are not identical.
  • The brain is a physical organ, but the mind is not a thing you can point to: it has no body of its own and sits in no particular place. The mind emerges and grows as our interactions and experiences in the world get organised into a system that produces mental processes.
  • Brain activity gives important clues about how the mind works, but our consciousness of our own experiences is much more than brain activity.
  • Mental activity goes on even in sleep: we dream, we may register a knock on the door, and some psychologists have shown that we also learn and remember in sleep.
  • Psychologists study these processes to understand how the mind works and to help us use these mental capacities better.

2.3 Experiences

  • Experiences are subjective. We cannot directly observe or know another person’s experience.
  • Psychologists study, for example, the pain of terminally ill patients, the psychological pain of losing a loved one (bereavement), and positive feelings such as in romantic encounters.
  • Some unusual (esoteric) experiences also interest them: a Yogi meditating to reach a different level of consciousness, or a drug addict taking a drug to get a “high” (such drugs are extremely harmful).
  • Experiences depend on internal and external conditions. A crowded bus on a hot summer day may not feel uncomfortable if you are going on a picnic with close friends.

2.4 Behaviour: overt and covert

Behaviours can be simple (your eyes blink when something is thrown at you, a reflex) or complex (deciding which movie to see with a friend). Your heart pounding in an examination is also behaviour.

Overt behaviour

  • Can be seen or sensed from outside by an observer
  • Example: running away on seeing a tiger, blinking

Covert behaviour

  • Internal, hidden from an observer
  • Example: in a tough chess position you almost feel your hand muscles twitching as you try out a move in your head
Learn by heartDefinition 3

Stimulus: the event in the environment, or the change inside a person, that is associated with or triggers a behaviour. Some psychologists study behaviour as an association between a stimulus (S) and a response (R). Both S and R can be internal or external.

Example

You may see a tiger and run (external stimulus), or just think there is a tiger and decide to flee (internal stimulus). Both are behaviour triggered by a stimulus.

3Psychology as a Discipline

Psychology seeks to understand and explain how the mind works and how different mental processes lead to different behaviours. When ordinary (lay) people judge others, their own point of view colours what they see. Psychologists try to reduce such bias in two ways:

Scientific and objective route

  • Make the analysis scientific and objective

Experiencing-person route

  • Explain behaviour from the view of the person having the experience, because subjectivity is a necessary part of human experience
  • In the Indian tradition, self-reflection and analysis of our conscious experience is a major source of psychological understanding; many western psychologists now stress it too

Either way, psychologists explain behaviour, mental processes and experience in a systematic and verifiable manner.

  • An old discipline but a young science: counted from the first psychology laboratory, set up in 1879 in Leipzig.
  • Psychology is generally placed among the social sciences, yet in India and abroad it is also offered in the faculty of science (B.Sc. and M.Sc.).
  • Two fast-growing fields keep borrowing from psychology: Neuroscience (brain imaging such as fMRI and EEG studies brain processes in real time) and Computer Science (human-computer interaction and artificial intelligence cannot grow without knowledge of cognitive processes).

So psychology today runs in two parallel streams, which sometimes meet and then drift apart again:

Point Psychology as a natural science Psychology as a social science
Method borrowed from Physical and biological sciences Social and cultural sciences
Explains behaviour by Mainly biological principles Interaction between the person and her or his socio-cultural context
Causes Every behaviour has causes that can be found by collecting data systematically under controlled conditions Every behaviour has multiple causes
Aim Know the cause-and-effect relationship, so behaviour can be predicted and, if needed, controlled Understand individuals and communities in their socio-cultural and physical environment

3.1 Psychology as a natural science

Psychology has its roots in philosophy, but modern psychology grew by applying the scientific method. Science stresses objectivity, which comes when there is agreement (consensus) on how a concept is defined and measured. Ideas from Descartes, and then the progress of physics, shaped this growth; the model psychology took over is called the hypothetico-deductive model.

Learn by heartDefinition 4

Theory: a set of interrelated statements (propositions) that explains how a complex phenomenon happens. A hypothesis is a tentative explanation of how a phenomenon takes place, deduced from a theory.

Step 1Start with a theory that explains a phenomenon (e.g. physicists’ Big-bang theory of how the universe formed)
↓
Step 2Deduce a hypothesis: a tentative explanation
↓
Step 3Test the hypothesis with empirical data and find it true or false
↓
Step 4If the data point another way, revise the theory

Using this approach psychologists have built theories of learning, memory, attention, perception, motivation and emotion, and most psychological research still follows it. Psychologists have also been influenced by the evolutionary approach of the biological sciences, used to explain things such as attachment and aggression.

3.2 Psychology as a social science

Psychology is recognised more as a social science because it studies human behaviour in its socio-cultural context. Humans are shaped by their society and culture, and they also create them.

The book’s case: Ranjita and Shabnam

Ranjita (from a farming joint family, a top long-distance runner, loves making friends) and Shabnam (lives with her mother and younger brother, father works in a nearby town, a good artist, shy) are classmates who barely know each other. A flood hits the village; Shabnam’s family stays at Ranjita’s house, the two families grow close and the girls become good friends.

Lesson: we see some regularity in how their nature and experience relate to their surroundings, but also variations that known principles cannot easily predict. Communities may become helpful in a crisis, yet not every villager helps equally, and some communities do the opposite (looting, exploitation). Behaviour must be understood in its social and cultural context.

4Understanding Mind and Behaviour

Psychology was once called the science of the mind, but for many decades the mind was a taboo in psychology because it could not be defined in concrete behavioural terms or given a location. The mind came back, thanks to neuroscientists like Sperry and physicists like Penrose. Some scientists think a unified theory of the mind is possible, though still far away.

Learn by heartDefinition 5

Mind: mind cannot exist without the brain, but the mind is a separate entity. It has no physical structure or location and emerges as our experiences get organised into a system.

Documented cases show that brain damage need not destroy the “mind”:

1

Occipital lobes removed

Patients whose occipital lobes (which handle vision) were surgically removed still responded correctly to the location and shape of visual cues.

2

Phantom arm

An amateur athlete lost an arm in a motorcycle accident but still felt it and its movements. His “phantom arm” reached for a coffee cup, and he protested when it was pulled away.

3

“Duplicate” parents

A young man with a brain injury claimed his parents had been replaced by duplicates (imposters).

4.1 Mind and body are linked

  • Scientists once believed there was no relationship between mind and body, that the two ran parallel.
  • Newer work in affective neuroscience proves the two are connected. Positive visualisation and positive emotions can bring real changes in bodily processes.
  • Ornish showed this in studies with his patients: a person with blocked arteries visualised blood flowing through them; with practice, the blockage became significantly less.
  • Mental imagery (images a person creates in the mind) has been used to cure phobias, which are irrational fears of objects and situations.
Learn by heartDefinition 6

Psychoneuroimmunology: a new discipline that stresses the role the mind plays in strengthening the immune system.

Activity 1.1 in brief

The book asks you to imagine ten situations (writing a competition essay, chatting with a friend, playing football, watching a TV serial, being hurt by a best friend, an examination, waiting for a visitor, preparing a speech, playing chess, a hard maths sum) and name three psychological processes in each. For an exam, for instance: attention, memory and thinking while writing the essay.

5Popular Notions about the Discipline of Psychology

Almost everyone acts like a psychologist in daily life: we explain why someone behaved a certain way and build our own “theory” of people (for example, “people are basically lazy, so push them, even use a stick”). Such common-sense theories may or may not be true when tested scientifically.

Learn by heartDefinition 7

Hindsight: explaining a behaviour only after it has happened. Common sense is based on hindsight and explains very little; psychology as a science looks for patterns that can be predicted before the behaviour occurs.

Two opposite sayings

A close friend moves far away. If you make a new friend, people say “Out of sight, out of mind“. If you do not, they say “Distance makes the heart grow fonder“. The saying is picked to fit what already happened, so common sense explains after the event and cannot predict.

5.1 Dweck’s study (1975): science against common sense

ProblemChildren who give up too easily after failure. Common sense says: give them only easy problems to build confidence.
↓
Training (25 days of maths)Group 1 got only easy problems and always succeeded. Group 2 got easy and difficult problems; when they failed, Dweck told them it was because they had not tried hard enough and urged them to keep trying.
↓
FindingOn a new set of problems, the always-successful Group 1 gave up much faster after failure than Group 2, which had known success and failure and learnt to blame lack of effort.

Other common-sense beliefs proved false by research:

✓ What research shows

  • Men are not more intelligent than women, and women do not cause more accidents (empirical studies show both beliefs are untrue)
  • If you have practised well, the presence of others can help you perform better before a large audience

✗ Popular beliefs

  • Some cultures believed men are more intelligent, or women cause more accidents
  • “You cannot give your best before a big audience”
Common Mistake

Psychologists are not like astrologers, tantriks or palm readers. Psychologists systematically test propositions against data to build principles of behaviour. (Activity 1.2 asks you to compare what other students think psychology is with what the book says.)

6Evolution of Psychology

Modern psychology, shaped largely by Western developments, has a short history. It grew out of ancient philosophy. Its formal beginning is dated to 1879, when Wilhelm Wundt set up the first experimental psychology laboratory in Leipzig, Germany.

Schools of thought in modern psychology
StructuralismWundt
FunctionalismWilliam James, Dewey
GestaltGermany
BehaviourismWatson, Skinner
PsychoanalysisFreud
HumanisticRogers, Maslow
CognitivePiaget, Vygotsky

6.1 Structuralism (Wundt)

  • Wundt studied conscious experience and wanted to analyse the building blocks (constituents) of the mind.
  • Psychologists of his time studied the structure of the mind through introspection, so they were called structuralists.
  • Weakness: introspection was seen as less scientific because outside observers could not verify the reports. This dissatisfaction led to new perspectives.
Learn by heartDefinition 8

Introspection: a procedure in which individuals (subjects) in psychological experiments were asked to describe in detail their own mental processes or experiences.

6.2 Functionalism (William James)

  • The American psychologist William James set up a laboratory in Cambridge, Massachusetts, soon after the Leipzig one.
  • He said psychology should study what the mind does and how behaviour helps people deal with their environment, not the structure of the mind. Functionalists asked how behaviour helps people satisfy their needs.
  • For James, consciousness as an ongoing stream of mental processes interacting with the environment was the core of psychology.
  • Educational thinker John Dewey used functionalism to argue that humans seek to function effectively by adapting to their environment.

6.3 Gestalt psychology

  • Appeared in Germany in the early 20th century as a reaction to Wundt’s structuralism.
  • Focus: the organisation of perceptual experience. Our perceptual experience is more than the sum of its parts: experience is holistic, a Gestalt.
  • Examples: light from a series of flashing bulbs is seen as moving light; a movie is a series of still pictures, yet we see motion. You will meet Gestalt again with perception later in this book.

6.4 Behaviourism (Watson, Skinner)

  • Another reaction to structuralism. Around 1910, John Watson said that mind and consciousness should not be what psychology studies at all.
  • He was greatly influenced by Ivan Pavlov’s work on classical conditioning.
  • For Watson the mind is not observable and introspection is subjective, so scientific psychology must deal only with what is observable and verifiable: psychology is the study of behaviour or responses (to stimuli) that can be measured objectively.
  • Skinner, the most prominent behaviourist, applied behaviourism to many situations and made it popular. Behaviourists dominated psychology for several decades.

6.5 Psychoanalysis (Freud)

  • Sigmund Freud saw human behaviour as a dynamic expression of unconscious desires and conflicts.
  • He founded psychoanalysis as a system to understand and cure psychological disorders.
  • It viewed humans as driven by an unconscious desire to gratify pleasure-seeking (often sexual) desires.

6.6 Humanistic perspective (Rogers, Maslow)

  • Took a more positive view of human nature than psychoanalysis.
  • Carl Rogers and Abraham Maslow stressed free will and the natural striving of people to grow and unfold their inner potential.
  • They argued that behaviourism, by treating behaviour as fixed by the environment, undermines human freedom and dignity and takes a mechanistic view of people.

6.7 Cognitive perspective

  • Aspects of the Gestalt approach and structuralism were combined to form the cognitive perspective, which focuses on how we know about the world.
  • Some cognitive psychologists see the mind as an information processing system like a computer: it receives, processes, transforms, stores and retrieves information.
  • Modern cognitive psychology sees humans as actively constructing their minds by exploring the physical and social world: this is constructivism.
Learn by heartDefinition 9

Cognition is the process of knowing. It includes thinking, understanding, perceiving, memorising, problem solving and other mental processes through which our knowledge of the world develops and we deal with the environment.

Piaget

  • A constructivist theory of child development
  • Children actively construct their own minds

Vygotsky (Russian psychologist)

  • Went further: the mind develops through social and cultural processes
  • Mind is a joint cultural construction arising from interaction between children and adults
School Key person(s) Main focus Method / key word
Structuralism Wilhelm Wundt Building blocks of conscious experience Introspection
Functionalism William James, John Dewey What the mind does; adapting to the environment Stream of consciousness
Gestalt German psychologists Organisation of perception Whole more than sum of parts
Behaviourism John Watson, Skinner Observable behaviour Stimulus and response, measured objectively
Psychoanalysis Sigmund Freud Unconscious desires and conflicts Cure of psychological disorders
Humanistic Carl Rogers, Abraham Maslow Free will, growth, inner potential Positive view of human nature
Cognitive Piaget, Vygotsky How we know the world Information processing, constructivism
Memory Trick

“Some Friends Go Bowling, Playing Happy Cricket”

Structuralism, Functionalism, Gestalt, Behaviourism, Psychoanalysis, Humanistic, Cognitive: the seven schools the book’s summary lists.

Each approach has its own focus, with strengths and weaknesses. Together they show how complex psychological processes are.

6.8 Box 1.1: Some interesting landmarks in the evolution of modern psychology

1879Wilhelm Wundt sets up the first psychology laboratory in Leipzig, Germany
1890William James publishes Principles of Psychology
1895Functionalism is formulated as a system of psychology
1900Sigmund Freud develops Psychoanalysis
1904Ivan Pavlov wins the Nobel Prize for work on the digestive system, which led to principles of how responses develop
1905Binet and Simon develop an intelligence test
1912Gestalt psychology is born in Germany
1916First Psychology Department set up at Calcutta University
1922Psychology included in the Indian Science Congress Association
1924Indian Psychological Association founded; John B. Watson publishes Behaviourism
1928N.N. Sengupta and Radhakamal Mukerjee publish the first textbook on Social Psychology
1949Psychological Research Wing of the Defence Science Organisation of India set up
1951Carl Rogers publishes Client-Centred Therapy
1953B.F. Skinner publishes Science and Human Behaviour
1954Abraham Maslow publishes Motivation and Personality; Bureau of Psychology set up at Allahabad
1955NIMHANS (National Institute of Mental Health and Neurosciences) set up at Bangalore
1962Hospital for Mental Diseases, Ranchi, set up
1973Konrad Lorenz and Niko Tinbergen win the Nobel Prize for built-in, species-specific animal behaviour that appears without prior learning
1978Herbert Simon wins the Nobel Prize for work on decision-making
1981David Hubel and Torsten Wiesel win the Nobel Prize for research on vision cells in the brain; Roger Sperry wins it for split-brain research
1989National Academy of Psychology (NAOP) India founded
1997National Brain Research Centre (NBRC) set up at Gurgaon, Haryana
2002Daniel Kahneman wins the Nobel Prize for research on judgment and decision-making under uncertainty
2005Thomas Schelling wins the Nobel Prize for applying Game Theory to conflict and cooperation in economic behaviour

7Development of Psychology in India

Indian philosophy is rich in ideas about consciousness, self, mind-body relations, cognition, perception, illusion, attention and reasoning. Sadly, these roots did not shape modern psychology in India, which remains dominated by western psychology. Some attempts, in India and abroad, try to test Indian philosophical claims through scientific studies.

1915Department of Philosophy, Calcutta University: first syllabus of experimental psychology and first psychology laboratory. The modern era of Indian psychology begins here.
1916Calcutta University starts the first Department of Psychology
1922Professor G. Bose, a psychoanalyst of the Freudian school, sets up the Indian Psychoanalytical Association
1938Calcutta University starts a Department of Applied Psychology
  • Dr. N.N. Sengupta, trained in the USA in Wundt’s experimental tradition, greatly influenced modern experimental psychology at Calcutta.
  • Psychology departments at the Universities of Mysore and Patna were other early centres of teaching and research.
  • Two UGC centres of excellence in psychology: Utkal University, Bhubaneswar and the University of Allahabad. About 70 universities offer psychology courses.

7.1 Durganand Sinha’s four phases

In his book Psychology in a Third World Country: The Indian Experience (1986), Durganand Sinha traced modern psychology as a social science in India in four phases:

Phase 1: till IndependenceExperimental, psychoanalytic and psychological-testing research, mainly mirroring western growth
↓
Phase 2: till the 1960sExpansion into different branches; seeking an Indian identity by using western ideas to understand the Indian situation
↓
Phase 3: post-1960sProblem-oriented research: making psychology useful for Indian society; limits of depending too much on western psychology realised
↓
Phase 4: from the late 1970sIndigenisation: rejecting the western framework for one that is culturally and socially relevant; indigenous psychology and Indian psychology based on traditional knowledge and ancient texts
Learn by heartDefinition 10

Indigenisation: the phase (from the late 1970s) in which Indian psychologists stressed building an understanding of behaviour on a framework that is culturally and socially relevant to India, instead of a borrowed western one.

Today Indian psychology is more contextual, and new research links it with neuro-biological and health sciences. Indian psychologists work with children with special problems, in hospitals as clinical psychologists, in HRD and advertising departments of companies, in sports directorates, in the development sector and in the IT industry.

8Branches of Psychology

Branch What it studies Works with / notes
Cognitive psychology Mental processes in acquiring, storing, handling and transforming information, and its use and communication: attention, perception, memory, reasoning, problem solving, decision-making, language Lab experiments; some use an ecological approach (environmental factors, natural setting). Works with neuroscientists and computer scientists
Biological psychology Link between behaviour and the physical system: brain, rest of the nervous system, immune system, genetics Neuroscientists, zoologists, anthropologists
Neuropsychology Role of neurotransmitters (chemicals for neural communication) in brain areas and mental functions Psychologists + neuroscientists; normal and damaged brains; EEG, PET, fMRI
Developmental psychology Physical, social and psychological changes over the life-span, from conception to old age: “how we become what we are” Earlier stress on child and adolescent; now also adult development and ageing. Anthropologists, educationists, neurologists, social workers, counsellors
Social psychology How people are affected by their social environment, how they think about and influence others Attitudes, conformity, obedience to authority, attraction, helping, prejudice, aggression, inter-group relations
Cross-cultural and cultural psychology Role of culture in behaviour, thought and emotion Behaviour is also a product of culture, so study it in its socio-cultural context
Environmental psychology Effect of temperature, humidity, pollution, natural disasters and workplace layout on behaviour, health, emotions and relations Current topics: waste disposal, population explosion, energy conservation, use of community resources
Health psychology Role of psychological factors (stress, anxiety) in developing, preventing and treating illness Stress and coping, patient-doctor relationship, health-promoting factors
Clinical and counselling psychology Causes, treatment and prevention of disorders such as anxiety, depression, eating disorders, chronic substance abuse Counselling improves everyday functioning; counsellors often handle less serious problems, students’ personal and career issues
Industrial/Organisational psychology Workplace behaviour of workers and organisations Training employees, better work conditions, selection criteria, e.g. a new management structure for better communication
Educational psychology How people of all ages learn; instructional methods and materials School psychology designs programmes for intellectual, social and emotional growth of children, including those with special needs
Sports psychology Improving sports performance by raising motivation Relatively new, gaining acceptance worldwide
Learn by heartDefinition 11

Developmental psychology: the branch that studies the physical, social and psychological changes that occur at different ages and stages over the life-span, from conception to old age.

8.1 Clinical psychologist, counsellor and psychiatrist

Point Clinical psychologist Counselling psychologist Psychiatrist
Degree Degree in psychology with intensive training in treating disorders Trained to help people cope (the book does not compare degrees) Medical degree with years of specialised training
Problems handled Causes, treatment, prevention of psychological disorders Work does not differ much, but sometimes handles less serious problems; advises students on personal problems and career Causes, treatment, prevention of psychological disorders
Medicines / electroshock Cannot give Cannot give Can prescribe medicines and give electroshock treatment

Other emerging branches: aviation, space, military, forensic, rural, engineering, managerial and community psychology, psychology of women and political psychology. (Activity 1.3 asks you to rank 11 areas from most to least interesting, and re-rank them at the end of the course.)

9Psychology and Other Disciplines

Any discipline that deals with people finds psychology useful, and psychologists also use other disciplines. This has produced an interdisciplinary approach.

Figure 1: Psychology and other disciplines (based on the book's Fig. 1.1)
Figure 1: Psychology and other disciplines (based on the book’s Fig. 1.1)
A

Brain and behaviour

Shares knowledge with neurology, physiology, biology, medicine and computer science.

B

Behaviour in society

Shares with anthropology, sociology, social work, political science and economics.

C

Creative activity

Shares with literature, art and music (mental activity behind texts, music, drama).

Discipline Where it meets psychology
Philosophy Till the end of the 19th century, questions like the nature of mind or how we know our motives and emotions belonged to philosophers. Wundt and others then used an experimental approach. Psychology still draws on philosophy for methods of knowing and domains of human nature.
Medicine “A healthy body requires a healthy mind”. Hospitals employ psychologists to prevent health-hazardous behaviour and help patients follow the doctor’s regimen; counselling for cancer, AIDS, physically challenged, ICU and post-operative patients.
Economics, Political Science, Sociology Economics: consumer behaviour, savings, decision-making; American economists use consumer-sentiment data to predict growth; Nobel Prizes in Economics to H. Simon, D. Kahneman and T. Schelling. Political science: power and authority, political conflicts, voting behaviour. Sociology: socialisation, group and collective behaviour, intergroup conflict.
Computer Science Tries to mimic the human mind: memory organisation, sequential and parallel processing; aims at machines that are more intelligent and can sense and feel; together they advanced cognitive sciences.
Law and Criminology How well a witness remembers and reports events, what influences a jury, signs of guilt and falsehood, holding a culprit responsible, just punishment.
Mass Communication Media shape thinking, attitudes and emotions; impact of media on children’s attitudes; better communication strategies; journalists need to know readers’ interests, motives and emotions.
Music and Fine Arts Music to raise work performance; music and emotions; Indian musicians try “Music Therapy” with different Ragas for physical ailments (its efficacy is still unproven).
Architecture and Engineering Architects provide mental and physical space and aesthetic satisfaction; engineers consider human habits for safety (streets, highways); psychology helps design mechanical devices and displays.

In short, psychology sits at the meeting point of many fields of knowledge about human functioning.

10Psychology in Everyday Life

Psychology not only satisfies curiosity about human nature, it also offers solutions to problems at many levels:

1

Personal

A daughter facing an alcoholic father; a mother with a problem child.

2

Family

Lack of communication and interaction among family members.

3

Group / community

Terrorist groups, socially isolated communities.

4

National / international

Education, health, environment, social justice, women’s development, intergroup relations.

  • Many such problems come from unhealthy thinking, negative attitudes towards people and self, and undesirable behaviour patterns, so individual-level interventions are needed besides political, economic and social reforms.
  • Psychologists work in schools, hospitals, industries, prisons, business organisations, military establishments and private practice as consultants, and design intervention programmes for a better quality of life.
  • For you personally: some people think too highly of themselves and reject any feedback that contradicts it (defensive behaviour); others keep running themselves down. Neither lets us grow. We need a positive and balanced view of ourselves.
  • Use psychology to build good study habits, improve learning and memory, solve personal problems with good decision-making strategies and reduce examination stress.

11Key Terms

All 19 Key Terms of the chapter
BehaviourResponses or reactions we make, or activities we engage in; overt or covert
BehaviourismWatson’s school: psychology should study only observable, measurable behaviour
CognitionThe process of knowing: thinking, perceiving, memorising, problem solving
Cognitive approachStudies how we know the world; uses thought processes as central to psychological functions
ConsciousnessAwareness in which our experiences and mental processes are held
ConstructivismView that people actively construct their minds by exploring the physical and social world
Developmental psychologyStudy of changes across the life-span, from conception to old age
FunctionalismWilliam James’s school: study what the mind does and how behaviour helps us adapt
GestaltAn organised whole; experience is holistic, more than the sum of its parts
Gestalt psychologyGerman school focused on the organisation of perceptual experience
Humanistic approachRogers and Maslow: free will and the desire to grow and fulfil human potential
IntrospectionSubjects describing their own mental processes or experiences in detail
MindCannot exist without the brain but is a separate entity with no physical location
NeuropsychologyField where psychologists and neuroscientists study brain chemistry and mental functions
Physiological psychologyStudy of behaviour through the body’s physical systems (the book’s biological psychology covers this)
PsychoanalysisFreud’s system: behaviour comes from unconscious desires and conflicts; used to cure disorders
SociologySister social science; with psychology it explains socialisation and group behaviour
StimulusAn internal or external event that triggers a response (S-R)
StructuralismWundt’s school: analyse the building blocks of the mind by introspection

12NCERT Review Questions: Short Answers

  1. What is behaviour? Overt and covert examples. Behaviour is any response, reaction or activity, triggered by an internal or external stimulus. Overt: blinking, running from a tiger, deciding on a movie. Covert: a chess player feeling his hand muscles twitch as he tries a move in his mind; the heart pounding in an exam.
  2. Scientific psychology vs popular notions. Popular notions rest on common sense and hindsight (explaining after the event, e.g. two opposite sayings about a distant friend). Scientific psychology tests propositions on data, seeks patterns that can be predicted, and often goes against common sense (Dweck’s 1975 study).
  3. Evolution of psychology. From philosophy to Wundt’s lab (1879, structuralism, introspection); then functionalism (James, Dewey), Gestalt, behaviourism (Watson, Skinner), psychoanalysis (Freud), humanistic (Rogers, Maslow) and cognitive (Piaget, Vygotsky).
  4. Collaboration with other disciplines. Health: with medicine, helping cancer or ICU patients and getting people to follow a doctor’s regimen. Crime: with law, judging witness memory and jury decisions. Also economics (consumer behaviour), computer science (AI).
  5. (a) Psychologist vs psychiatrist: the psychiatrist is a medical doctor, so only she or he may give medicines or electroshock; the clinical psychologist, trained through a psychology degree, may not. (b) Counsellor vs clinical psychologist: similar work, but counsellors often deal with less serious, everyday problems such as students’ personal and career issues.
  6. Everyday use. Study habits, memory, decision-making, coping with exam stress, a balanced self-view, family communication, community problems.
  7. Environmental psychology and green behaviour. Knowing how people relate to waste, energy and community resources helps design campaigns and surroundings that encourage waste disposal, energy saving and careful use of resources.
  8. Crime. Forensic psychology (an emerging branch) with law and criminology: witness memory and reporting, jury decisions, signs of guilt and falsehood, responsibility, and just punishment.
Quick Revision: read this the night before the exam
  • Psychology = science of mental processes, experiences and behaviour in different contexts; psyche (soul) + logos (study)
  • Brain and mind overlap but are not identical; mind has no location (phantom arm case)
  • Behaviour: overt (seen) or covert (internal); S-R association
  • Natural science: hypothetico-deductive model; social science: socio-cultural context (Ranjita and Shabnam)
  • Common sense = hindsight; science = prediction (Dweck 1975)
  • Seven schools: structuralism, functionalism, Gestalt, behaviourism, psychoanalysis, humanistic, cognitive
  • India: Calcutta lab 1915, department 1916; Durganand Sinha’s four phases ending in indigenisation
  • Only the psychiatrist (a medical doctor) may give medicines; the clinical psychologist may not
Check yourself before the exam
  • Can I write the formal definition of psychology and explain its three key words?
  • Can I give one overt and one covert example of behaviour?
  • Can I draw the four steps of the hypothetico-deductive model?
  • Can I match each of the seven schools with its founder and focus?
  • Can I name Durganand Sinha’s four phases in order?
More for this chapter
Read this chapter in:English Mediumहिंदी माध्यम