Class 12 Psychology Chapter 7 Social Influence and Group Processes Short Notes

A quick revision summary of Chapter 7: Social Influence and Group Processes. Read the full notes separately for detailed explanations and examples. Scope: the topics CBSE’s 2026-27 curriculum lists for Unit VII (nature and formation of groups, type of groups, influence of group on individual behaviour: social loafing, group polarisation).

1 What Is a Group?

Core definitions
GroupAn organised system of ≥2 interdependent, interacting individuals with common motives, role relationships and norms
CrowdPeople present by chance, no structure, no interdependence
AudiencePeople assembled for a purpose, generally passive
MobAn audience turned into a frenzy: common-direction action; homogeneity of thought and behaviour; impulsivity
TeamComplementary skills, common goal, mutual accountability, positive synergy
Group Team
Performance depends on individual contributions Both individual + team contribution matter
Leader/head holds responsibility Members hold themselves responsible

Fig 7.1: football team = group; its audience = mere collection of people.

2 Why Groups Form, and How

Why people join groups (6)
Security · Status · Self-esteem · Psychological/social needs · Goal achievement · Knowledge and information
Group-formation conditions (3)
Proximity · Similarity (2 explanations: consistency-preference, opinion-validation) · Common motives and goals

3 Tuckman’s 5 Stages

Stage One line
1. Forming Uncertainty about group/goal; excitement + apprehension
2. Storming Conflict over goal/control/tasks; hierarchy emerges
3. Norming Shared norms develop; positive group identity
4. Performing Structure accepted; group moves toward goal
5. Adjourning For some groups (e.g. a school-function organising committee): may be disbanded once the work ends

Not always strictly sequential: stages can run together, reverse, or be skipped.

4 Group Structure & Groupthink

4 elements of structure
RolesExpected behaviour in a given situation
NormsEnforced standards of behaviour/belief
StatusAscribed (seniority) or achieved (expertise/hard work)
CohesivenessTogetherness; extreme cohesion → groupthink risk
Groupthink (Irving Janis)
What: unanimity overrides realistic appraisal → irrational decisions
Favoured by: homogeneous, cohesive, isolated groups; no tradition of alternatives; a decision with high costs or failures
Example: Vietnam War, 1964-67, Lyndon Johnson: 56,000 American + 1 million+ Vietnamese lives lost
4 remedies: reward critical thinking · present alternatives · invite outside experts · seek feedback from trusted others

5 Types of Groups

Pair Distinction
Primary / Secondary Given (family, caste, religion) vs joined by choice (political party)
Formal / Informal Rule/law-based, explicit roles (university) vs no rules, close ties
Ingroup / Outgroup “We” (favourable) vs “they” (often negative): a social categorisation, not real

Tajfel’s Minimal Group Paradigm: British boys grouped by Kandinsky/Klee painting preference chose from 13 paired columns (ingroup 7-19 paired with outgroup 1-25) and, despite this flimsy criterion with no past history or future, still favoured their own group.

6 Influence on the Individual

Key definitions
Social facilitationThe presence of others leads to arousal and can improve performance on a task the person is already good at, when individual effort is evaluated
Social loafingEffort drops when a task’s output is pooled (tug-of-war)
Group polarisationA group’s initial position gets stronger after discussion

Latané’s experiment: group sizes alone/2/4/6: total noise rose, per-person noise dropped.

5 causes of loafing: less felt responsibility · individual contribution not evaluated separately · no inter-group comparison · poor coordination · membership not important.
5 remedies: identifiable effort · pressure to perform · task’s apparent importance · individual contribution matters · stronger cohesiveness.

3 reasons for polarisation: new supporting arguments · bandwagon validation · ingroup identification/conformity.

One-screen recap
  • Group ≠ crowd/audience/mob; group vs team differences
  • 6 reasons to join a group; 3 conditions of formation
  • Tuckman: forming → storming → norming → performing → adjourning
  • 4 structure elements; groupthink (Janis, Vietnam War example, 4 remedies)
  • Primary/secondary, formal/informal, ingroup/outgroup; Tajfel’s experiment
  • Social facilitation and social loafing: the two key influences of groups (Latané, 5 causes, 5 remedies); group polarisation (3 reasons)